Cancellation & Refund Policy – LeadBrix CRM

Last Updated: 08 December 2025

Thank you for choosing LeadBrix CRM. This Cancellation & Refund Policy explains how subscription cancellations, renewals, and refunds are handled for all customers using our platform.

By subscribing to LeadBrix, you agree to the terms stated below.

1. Subscription & Billing

• LeadBrix operates on prepaid subscription plans.
• All subscription charges are collected at the beginning of each billing cycle.
• Charges once applied will appear in your registered email and billing account.

2. Cancel Anytime

You may cancel your subscription anytime. To cancel your subscription, follow the steps below:

• Log in to your LeadBrix Dashboard → Account Settings → Subscription → Cancel Subscription
• Cancelling your subscription stops all future automatic renewals.

3. Refund Policy

LeadBrix follows a no-refund policy for all paid subscription plans. This means:

• No refunds for partial months
• No refunds for unused days
• No refunds if you cancel in the middle of a billing cycle
• No prorated refunds for downgrades

Your subscription will stay active until the end of the current billing cycle, after which it will automatically expire.

4. Trial Period Refunds (If Applicable)

• If your plan includes a free trial, and you cancel before the trial ends, you will not be charged anything.
• If you were charged due to a technical delay, you may request a 100% refund.

Note: Refunds outside the trial period are not applicable.

5. Policy Updates

LeadBrix may update or modify this policy at any time. Changes will be posted on this page with a new “Last Updated” date. Continued use of our platform means you accept the updated policy.